Training and Education
Recognizing the correlation between good supervision and reduced claims and losses, the Fund partners with members to provide training to assist in mitigating and preventing losses. The program supports the growth of skilled, motivated supervisors and managers in a member’s safety and quality culture.
Our goal is to bring new ideas, insights, and education on the latest trends and developments in areas relevant to effective supervision and management. The courses provide effective tools that apply to everyday workplace situations.
The following all day courses provide effective tools that apply to everyday workplace situations. The training is provided as a benefit and at no cost to TWCARMF members.
Course I: Retaining, Encouraging & Developing Employees for Success
The Role of a Manager and Supervisor
Communication
Basic Legal
Interviewing and Selection
Coaching and Counseling
Documenting Discipline
Performance Management
Course II: Leading a Team
Leadership
Motivation
Managing Generations
Building Trust
Building a Team
Course III: Respect in the Workplace
Recognize respect in the workplace and it’s benefits
Define Diversity and its value at work
Become aware of the role of effective workplace communication in a respectful environment
Review “shared space” etiquette
Discuss disrespectful and unethical behaviors in the workplace
Understand the types of discrimination and harassment and strategies of prevention
Course IV: Managing Performance & Behavior
Dealing with Difficult People
Win-Win Attitude
Conflict Styles
Pro-Active Behavior
Holding People Accountable
Performance Coaching
Documenting Performance and Behavior
Course V: The Coaching Way
Leadership
Situational Leadership
Delegation
Coaching with Confidence
Change Leadership
To request further information or to schedule leadership training for your organization, contact any of the following:
Dan Hernandez [email protected] Telephone: 512-427-2427
Stephanie Doke [email protected] Telephone: 916-244-1179
Catherine Hood [email protected] Telephone: 916-244-1179
As a Fund member, we handle most of the logistics for you – trainer, presentation, learning guides, equipment and refreshments. The member supplies the location and attendees.
