Training and Education

Leadership Training

Recognizing the correlation between good supervision and reduced claims and losses, the Fund partners with members to provide training to assist in mitigating and preventing losses. The program supports the growth of skilled, motivated supervisors and managers in a member’s safety and quality culture.

Our goal is to bring new ideas, insights, and education on the latest trends and developments in areas relevant to effective supervision and management. The courses provide effective tools that apply to everyday workplace situations.

The following all day courses provide effective tools that apply to everyday workplace situations. The training is provided as a benefit and at no cost to TWCARMF members.


Course I: Retaining, Encouraging & Developing Employees for Success

  • The Role of a Manager and Supervisor

  • Communication

  • Basic Legal

  • Interviewing and Selection

  • Coaching and Counseling

  • Documenting Discipline

  • Performance Management


Course II: Leading a Team

  • Leadership

  • Motivation

  • Managing Generations

  • Building Trust

  • Building a Team


Course III: Respect in the Workplace

  • Recognize respect in the workplace and it’s benefits

  • Define Diversity and its value at work

  • Become aware of the role of effective workplace communication in a respectful environment

  • Review “shared space” etiquette

  • Discuss disrespectful and unethical behaviors in the workplace

  • Understand the types of discrimination and harassment and strategies of prevention


Course IV: Managing Performance & Behavior

  • Dealing with Difficult People

  • Win-Win Attitude

  • Conflict Styles

  • Pro-Active Behavior

  • Holding People Accountable

  • Performance Coaching

  • Documenting Performance and Behavior


Course V: The Coaching Way

  • Leadership

  • Situational Leadership

  • Delegation

  • Coaching with Confidence

  • Change Leadership

Click here to view list of leadership courses

More Information or to Schedule Leadership Training

To request further information or to schedule leadership training for your organization, contact any of the following:


We Make It Easy For You

As a Fund member, we handle most of the logistics for you – trainer, presentation, learning guides, equipment and refreshments. The member supplies the location and attendees.